Laptop Memory Installation

To install laptop memory, you will need the following equipment:

  • A small screwdriver
  • Static strap (highly recommended)
  • Your laptop user's manual

Step 1: Ground yourself

Computer memory is extremely sensitive to static electricity. Therefore, before handling and installing it, you should always ground yourself. There are a couple of ways to do this. We recommend wearing a static strap (pictured). First, switch your computer off, but leave it plugged into the power source. Then, connect the grounding wire from the static strap to any part of your computer that is metal and unpainted, and put the strap around your wrist, making sure the metal part of the strap touches your skin. If you don't have a static strap, you can keep yourself grounded by installing your memory on an uncarpeted surface such as tile or concrete. However, without the static strap you will need to touch an unpainted metal part of your computer every couple of minutes to discharge static electricity. Also, try not to walk around while installing hardware, as this can generate static.

Step 2: Access the memory sockets in your laptop

Laptop memory sockets can generally be accessed either by removing a bottom panel, or by removing the keyboard. Since bottom-panel access is more common, we'll focus on that procedure. You can consult your computer manual to find out where the memory sockets are located on your laptop.

To remove the memory panel from the bottom of the laptop, you will likely need a screwdriver. Once you remove the panel, you should see one or two memory sockets, depending on the model of your computer (sockets pictured below). In the majority of cases, one of your memory sockets will be filled with your computer's existing memory. If your computer only has one socket, and it is already filled, you will need to remove the existing memory to be able to install your new stick. You can do this by gently pressing outwards on the metal or plastic clips on the sides of the socket holding the stick in place. The memory should pop up at a 45 degree angle, and then you can pull it out diagonally.

Step 3: Install your new memory

Position the memory stick so that the side with gold pins goes into the socket first. Make sure that the notch cut out of the memory stick lines up with the ridge (also known as a key) sticking up out of the memory socket.

Next, insert the memory into the socket at a 45 degree angle. The memory stick should slide into place quite easily, although you may need to adjust the angle slightly. Once the memory stick is fully inserted with firm pressure, you should barely be able to see the tops of the gold pins.

Finally, press the top of the memory straight down towards the motherboard until it is lying flat and snaps into place, held on the sides by the clips on the memory socket. Once the memory is seated in the socket like this, it should not pop back up at an angle unless the socket clips are opened. If the memory continues to pop back up, please check that the memory is firmly inserted all the way into the socket.

Step 4: Close Your Laptop

Now that the memory is installed, you can put the bottom panel back into place and flip your laptop back over. Plug in any cables or connections you have removed. Your new memory is ready to use!

Troubleshooting

If your new memory is not working properly, please try the following steps:

  • Check that you plugged in all cables and power cords after installation. Also verify that no cables, connections or wires came loose during installation, both inside and outside of your computer.
  • Check that the memory is properly seated in its socket. Make sure that the memory is firmly held in place by the clips, and try taking the memory completely out and putting it firmly back in to check the connection. If your laptop has two memory sockets, you can also try inserting the memory module in the other socket.
  • If you are still having problems, please check our Installation and Troubleshooting FAQs for further help.

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