- FAQ Categories
- Ordering Questions
- Approximately how long does it take to process my order?
- Can I add, change or remove items from my order online once it has been submitted?
- Can I get my replacement part cross-shipped to me?
- Does UpgradeMemory.com accept phone, fax, email or snail mail orders?
- Does UpgradeMemory.com offer volume discounts?
- Does UpgradeMemory.com sell or release my personal information?
- How can I check my order status online?
- How do I install my new memory?
- I am experiencing some trouble with my shopping cart. What could the problem be?
- I did not receive an order confirmation. Was my order submitted successfully?
- I have sent my order back but have not received my refund. Why?
- Is the UpgradeMemory.com website secure? What kinds of safeguards do you have in place to protect my information?
- What is a code, and how can I get one?
- What states are required to pay sales tax?
- What types of payment do you accept?
- Why was my credit card declined? I know that I have sufficient funds available.